Policies & Guidelines
Last Updated: 24-07-2025
Please review our policies carefully to understand how we handle your data, process refunds and cancellations, and manage the delivery of our products and services.
Privacy Policy
1. Information We Collect
We may collect personal information (such as name, email, phone number), billing details (processed securely via Razorpay/PayPal — we do not store card details), device details, IP address, and communication records.
2. How We Use Your Information
Your information is used to process orders, deliver digital services, provide support, communicate updates, and comply with legal requirements.
3. Data Sharing
We do not sell your data. Limited sharing may occur with trusted partners: Razorpay/PayPal for payments, analytics tools, and customer support systems.
4. Cookies
Cookies help improve user experience and performance. You may disable them in your browser settings.
5. Data Security
We follow industry-standard security practices, but no system is fully immune to risks.
6. Your Rights
You may request access, correction, or deletion of your data by emailing [email protected].
7. Contact
Email: [email protected]
WhatsApp: ++919629800528
Refund & Cancellation Policy
1. Cancellation
Orders can be cancelled before the service begins. Once image generation or processing starts, cancellation may not be possible. Contact us quickly via email or WhatsApp for cancellation support.
2. Refunds
Refunds may be issued if:
– The service was not delivered
– A technical issue is confirmed
– Duplicate payment occurred
Refunds are not provided for:
– Digital services already delivered
– Dissatisfaction based on taste or expectations
Approved refunds are processed within 7–10 business days.
3. How to Request a Refund
Email your Order ID, reason, and any evidence to [email protected] or WhatsApp ++919629800528.
Terms & Conditions
1. All content is property of Hosan.in and may not be reused without permission.
2. Payments must be completed before service delivery.
3. Orders may be cancelled or refused at our discretion.
4. Availability of services is subject to confirmation.
5. Users must not misuse the platform or engage in illegal activities.
Jurisdiction
All legal matters fall under the jurisdiction of India.
Contact
Email: [email protected]
WhatsApp: ++919629800528
Contact Us
For any queries, support, or feedback, please reach out to us:
Email: [email protected]
WhatsApp: ++919629800528
We aim to respond within 24 hours on business days.